Resolved after 20 minutes, affecting Contacting us, on July 17, 2025.
We have a problem with some of our systems at the moment. It means that it might take us longer to help you with some complex issues today. If this happens, we'll work on your case as soon as possible. We may have to ask you to call us back later. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Affected components
Update timeline
- investigating Jul 17, 2025, 07:59 AM UTC
We have a problem with some of our systems at the moment. It means that it might take us longer to help you with some complex issues today. If this happens, we'll work on your case as soon as possible. We may have to ask you to call us back later. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved Jul 17, 2025, 08:19 AM UTC
This incident has been resolved.
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