Chargebee incident

Avalara Service Degradation

Resolved after 1 hour 47 minutes, affecting Avalara, on August 24, 2026.

monitoring Aug 24, 2026, 03:59 PM UTC

Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.

Started
Aug 24, 2026, 03:59 PM UTC
Resolved
Aug 24, 2026, 05:47 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 24, 2026, 03:59 PM UTC

Affected components

Avalara

Update timeline

  1. monitoring Aug 24, 2026, 03:59 PM UTC

    Between 14:54 UTC and 15:32 UTC, we experienced intermittent errors with our tax calculation provider, Avalara, which temporarily impacted a few API requests. The errors have stopped, and we are continuing to monitor services to ensure stability.

  2. resolved Aug 24, 2026, 05:47 PM UTC

    This incident has been resolved.

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