Chargebee incident

API Service Degradation - EU Region

Resolved after 1 day 18 hours, affecting API (EU), on October 8, 2026.

monitoring Oct 08, 2026, 02:45 PM UTC

We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.

Started
Oct 08, 2026, 02:31 PM UTC
Resolved
Oct 10, 2026, 09:24 AM UTC
Duration
1d 18h
Detected by Pingoru
Oct 08, 2026, 02:31 PM UTC

Affected components

API (EU)

Update timeline

  1. identified Oct 08, 2026, 02:31 PM UTC

    We are investigating a service interruption affecting our API. We will provide updates as we progress.

  2. monitoring Oct 08, 2026, 02:45 PM UTC

    We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.

  3. resolved Oct 10, 2026, 09:24 AM UTC

    This incident has been resolved.

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