Chargebee incident

API Service Degradation

Resolved on October 10, 2026, affecting API (US).

resolved Oct 10, 2026, 09:34 AM UTC

We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have completely recovered. We apologize for any disruption this may have caused.

Started
Oct 10, 2026, 09:34 AM UTC
Resolved
Oct 10, 2026, 09:34 AM UTC
Duration
–
Detected by Pingoru
Oct 10, 2026, 09:34 AM UTC

Affected components

API (US)

Update timeline

  1. resolved Oct 10, 2026, 09:34 AM UTC

    We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have completely recovered. We apologize for any disruption this may have caused.

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