Chargebee incident

API Service Degradation

Resolved after 6 minutes, affecting API (EU), on September 30, 2026.

resolved Sep 30, 2026, 10:05 AM UTC

We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.

Started: Sep 30, 2026, 09:14 AM UTC
Resolved: Sep 30, 2026, 09:20 AM UTC
Duration: 6m
Detected by Pingoru: Sep 30, 2026, 09:14 AM UTC

Affected components

API (EU)

Update timeline

resolved Sep 30, 2026, 10:05 AM UTC

We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.

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