Resolved after 1 hour 5 minutes, affecting Copilot Services, on June 30, 2026.
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
Affected components
Update timeline
- identified Jun 30, 2026, 10:55 PM UTC
We are aware of an issue causing server errors to appear in the Chargebee Copilot panel within the Growth application. Users may be unable to load or interact with the Copilot interface. We have identified the issue and are working on a resolution to restore full app experience functionality. All core billing functions are completely unaffected and operating normally.
- resolved Jul 01, 2026, 12:00 AM UTC
We have confirmed that these alerts were false positive and no actual degradation of service occurred. We apologize for any confusion this may have caused.
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