Chargebee incident

API Service Degradation

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Resolved after 10 minutes, affecting API (EU), on September 17, 2026.

resolved Sep 17, 2026, 03:51 AM UTC

Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region, which led to failed API requests for some users. All services have fully recovered. We apologise for any disruption this may have caused.

Started
Sep 17, 2026, 01:59 AM UTC
Resolved
Sep 17, 2026, 02:09 AM UTC
Duration
10m
Detected by Pingoru
Sep 17, 2026, 01:59 AM UTC

Affected components

API (EU)

Update timeline

  1. resolved Sep 17, 2026, 03:51 AM UTC

    Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region, which led to failed API requests for some users. All services have fully recovered. We apologise for any disruption this may have caused.

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