Caseware Cloud incident
SmartSync Cloud Service, Partial Outage for Europe users
Resolved after 27 minutes, affecting SmartSync Cloud Service, on June 8, 2026.
SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.
Affected components
Update timeline
- investigating Jun 08, 2026, 01:24 PM UTC
We are experiencing a Partial Outage of our SmartSync Cloud Service in the Europe region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Jun 08, 2026, 01:51 PM UTC
SmartSync Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
- resolved Jun 08, 2026, 02:18 PM UTC
SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.
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