Caseware Cloud incident
Cloud-based Engagement Solutions, Degraded Performance for Europe
Resolved after 3 hours 18 minutes, affecting Cloud-based Engagement Solutions, on October 13, 2026.
The issue is no longer impacting our services. We will continue to monitor the systems and apply the necessary preventive measures.
Affected components
Update timeline
- investigating Oct 13, 2026, 11:17 AM UTC
We are experiencing a Degraded Performance impacting Cloud-based Engagement Solutions for Europe. Our teams are actively working, and implementing the necessary corrective actions. An update will be provided within the hour.
- monitoring Oct 13, 2026, 11:45 AM UTC
The issue is no longer impacting our services. We will continue to monitor the systems and apply the necessary preventive measures.
- resolved Oct 13, 2026, 02:35 PM UTC
This incident has been resolved.
Your product runs on more than Caseware Cloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services