Resolved after 21 minutes, on May 18, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 18, 2026, 01:57 PM UTC
We are experiencing a Major Outage of our Caseware.com site, with limited impact to users accessing the website. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- identified May 18, 2026, 02:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 18, 2026, 02:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 02:19 PM UTC
This incident has been resolved.
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