Caseware Cloud incident

Caseware Cloud Service Partial Outage for Asia Pacific users | SSO login failures

Resolved after 1 hour 15 minutes, affecting Caseware Cloud Service, on March 11, 2026.

resolved Mar 11, 2026, 11:31 PM UTC

Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

Started
Mar 11, 2026, 09:45 PM UTC
Resolved
Mar 11, 2026, 11:00 PM UTC
Duration
1h 15m
Detected by Pingoru
Mar 11, 2026, 09:45 PM UTC

Affected components

Caseware Cloud Service

Update timeline

  1. investigating Mar 11, 2026, 10:50 PM UTC

    Experiencing a Partial Outage of our Caseware Cloud service in the Asia Pacific Region for those who tries to login to SSO. We are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.

  2. monitoring Mar 11, 2026, 11:09 PM UTC

    Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.

  3. monitoring Mar 11, 2026, 11:27 PM UTC

    Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary. Status: monitoring

  4. resolved Mar 11, 2026, 11:31 PM UTC

    Caseware Cloud Service monitoring has resumed successfully - Incident Resolved. We apologize for any inconvenience.

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