Caseware Cloud incident
Caseware Cloud Service, Partial Outage for Canada users
Resolved after 1 hour 2 minutes, affecting Caseware Cloud Service, on March 20, 2026.
Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Affected components
Update timeline
- investigating Mar 20, 2026, 09:19 AM UTC
We are experiencing a Partial Outage of our Caseware Cloud Service in the Canada region(s), limited user impact. Our teams are working to identify the root cause and determine the necessary corrective actions. An update will be provided within the hour. We apologize for any inconvenience.
- monitoring Mar 20, 2026, 09:27 AM UTC
Caseware Cloud Service has resumed normal activity. We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
- resolved Mar 20, 2026, 09:27 AM UTC
This incident has been resolved.
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