Resolved after 6 days 22 hours, affecting CTM service, on September 27, 2026.
Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing how we run this maintenance so it does not happen again. Impacted: Core Application (US), Inbound Calling (US), Outbound Calling & Dialer (US), +12 more
Affected components
Update timeline
- resolved Oct 03, 2026, 10:58 PM UTC
Service is restored and the app is working normally. The problem came from scheduled database maintenance. We are sorry for the disruption and are reviewing how we run this maintenance so it does not happen again. Impacted: Core Application (US), Inbound Calling (US), Outbound Calling & Dialer (US), +12 more
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