CallTrackingMetrics incident

Issues with an upstream service provider impacting messaging in the US

Resolved after 1 hour 16 minutes, affecting CTM service, on September 3, 2026.

resolved Sep 03, 2026, 11:32 PM UTC

Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Messaging (US)

Started: Sep 03, 2026, 10:15 PM UTC
Resolved: Sep 03, 2026, 11:32 PM UTC
Duration: 1h 16m
Detected by Pingoru: Sep 03, 2026, 10:15 PM UTC

Affected components

CTM service

Update timeline

resolved Sep 03, 2026, 11:32 PM UTC

Services have been restored and operations are back to normal. Thank you for your patience. Impacted: Messaging (US)

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