Botpress incident

Webchat 502s and delayed bot responses

Resolved on October 29, 2026.

resolved Oct 29, 2026, 02:15 PM UTC

Service has been back to normal since 14:15 UTC. No messages were lost: affected messages were either delivered late or can be sent again. We're investigating the root cause and will put safeguards in place to prevent a recurrence. We apologize for the disruption.

Started
Oct 29, 2026, 02:15 PM UTC
Resolved
Oct 29, 2026, 02:15 PM UTC
Duration
–
Detected by Pingoru
Oct 29, 2026, 02:15 PM UTC

Update timeline

  1. resolved Oct 29, 2026, 02:15 PM UTC

    Service has been back to normal since 14:15 UTC. No messages were lost: affected messages were either delivered late or can be sent again. We're investigating the root cause and will put safeguards in place to prevent a recurrence. We apologize for the disruption.

  2. resolved Oct 29, 2026, 02:15 PM UTC

    Service has been back to normal since 14:15 UTC. No messages were lost: affected messages were either delivered late or can be sent again. We're investigating the root cause and will put safeguards in place to prevent a recurrence. We apologize for the disruption.

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