Resolved after 4 hours 21 minutes, affecting Viber and Studio, on August 24, 2026.
This incident has been resolved.
Affected components
ViberStudio
Update timeline
- identified Aug 24, 2026, 01:36 PM UTC
New bots cannot currently be created in the Viber or Studio web apps. We are working with our infrastructure provider to resolve the issue and will share updates as they become available. Thank you for your patience.
- monitoring Aug 24, 2026, 03:57 PM UTC
A fix has been implemented and it should now be possible to create new bots in Viber and the Studio. We are monitoring the results before marking this as resolved.
- resolved Aug 24, 2026, 05:57 PM UTC
This incident has been resolved.
- resolved Aug 24, 2026, 05:57 PM UTC
This incident has been resolved.
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