Bitvavo incident

Technical Difficulties Affecting Staking Rewards

Resolved after 1 day 18 hours, affecting Assets, on August 25, 2026.

resolved Aug 27, 2026, 09:42 AM UTC

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the staking incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Started
Aug 25, 2026, 03:09 PM UTC
Resolved
Aug 27, 2026, 09:42 AM UTC
Duration
1d 18h
Detected by Pingoru
Aug 25, 2026, 03:09 PM UTC

Affected components

Assets

Update timeline

  1. identified Aug 25, 2026, 03:09 PM UTC

    We are investigating an issue affecting staking rewards on our platform. Users may receive excess staking/lending rewards for assets in which they have no balance. Our team is working on a fix and will update you as soon as possible. Thank you for your patience and understanding.

  2. resolved Aug 27, 2026, 09:42 AM UTC

    After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the staking incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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