Bitvavo incident

SEPA deposits for German users experiencing a delay

Resolved after 19 minutes, affecting Fiat Deposits, on February 4, 2026.

resolved Feb 04, 2026, 09:45 AM UTC

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat SEPA deposits incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Started
Feb 04, 2026, 09:25 AM UTC
Resolved
Feb 04, 2026, 09:45 AM UTC
Duration
19m
Detected by Pingoru
Feb 04, 2026, 09:25 AM UTC

Affected components

Fiat Deposits

Update timeline

  1. investigating Feb 04, 2026, 09:25 AM UTC

    We are currently experiencing technical difficulties, which may cause delays in fiat deposits. These are specific to SEPA deposits for our German users. Our team is actively working on diagnosing the situation and we are working together with our payment service provider as we speak, will provide you with an update as soon as possible. Thank you for your patience and understanding.

  2. resolved Feb 04, 2026, 09:45 AM UTC

    After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat SEPA deposits incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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