Resolved after 1 hour 41 minutes, affecting Crypto Deposits or Withdrawals, on February 5, 2026.
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
Affected components
Update timeline
- investigating Feb 05, 2026, 07:03 PM UTC
We are currently experiencing technical difficulties, which may cause delays in crypto withdrawals. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.
- resolved Feb 05, 2026, 08:45 PM UTC
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto withdrawals incident. If you encounter any further issues or have any questions, please don’t hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
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