Bitvavo incident

Technical Difficulties Affecting the Website (Pro-mode)

Resolved after 3 hours 6 minutes, affecting Website, on February 10, 2026.

resolved Feb 10, 2026, 06:49 PM UTC

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Started
Feb 10, 2026, 03:43 PM UTC
Resolved
Feb 10, 2026, 06:49 PM UTC
Duration
3h 6m
Detected by Pingoru
Feb 10, 2026, 03:43 PM UTC

Affected components

Website

Update timeline

  1. investigating Feb 10, 2026, 03:43 PM UTC

    We are currently experiencing technical difficulties, which may impact the website. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

  2. monitoring Feb 10, 2026, 04:51 PM UTC

    We have implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

  3. resolved Feb 10, 2026, 06:49 PM UTC

    After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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