Bitvavo incident

Technical Difficulties Affecting API

Resolved after 11 hours 11 minutes, affecting API and Transaction History, on September 7, 2026.

resolved Sep 08, 2026, 04:23 AM UTC

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the API incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

Started
Sep 07, 2026, 05:12 PM UTC
Resolved
Sep 08, 2026, 04:23 AM UTC
Duration
11h 11m
Detected by Pingoru
Sep 07, 2026, 05:12 PM UTC

Affected components

APITransaction History

Update timeline

  1. identified Sep 07, 2026, 05:12 PM UTC

    We have identified the cause of the issue affecting the API. Users fetching their transactions via API will not see their transaction history. Users on web or app are not affected. We are working on a solution and will keep you updated on the progress.

  2. resolved Sep 08, 2026, 04:23 AM UTC

    After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the API incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.

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