Bitfocus incident

Intermittent Error Messages when running Clarity Reports

Resolved after 5 hours 5 minutes, affecting Report Library, on August 5, 2026.

monitoring Aug 05, 2026, 11:50 PM UTC

Bitfocus engineers identified and fixed the issue. We are still monitoring the status until tonight to ensure that the issue has been resolved.

Started
Aug 05, 2026, 10:45 PM UTC
Resolved
Aug 06, 2026, 03:50 AM UTC
Duration
5h 5m
Detected by Pingoru
Aug 05, 2026, 10:45 PM UTC

Affected components

Report Library

Update timeline

  1. investigating Aug 05, 2026, 10:45 PM UTC

    Some customers are experiencing intermittent error messages when running Clarity Reports. Bitfocus engineers are investigating the issue at this time.

  2. monitoring Aug 05, 2026, 11:50 PM UTC

    Bitfocus engineers identified and fixed the issue. We are still monitoring the status until tonight to ensure that the issue has been resolved.

  3. resolved Aug 06, 2026, 03:50 AM UTC

    The issue has been resolved and reporting is operational.

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