Bitfocus Outage History

Bitfocus is up right now

Pingoru has recorded 4 incidents for Bitfocus: 4 in the last 12 months and 3 in the last 90 days.

Source: status.bitfocus.com

4incidents recorded
4last 12 months
3last 90 days
3 hourstypical duration

Incidents, newest first

Minor October 1, 2026 Signature Pad issues 5h 18m Clarity Human Services

Started Oct 01, 2026, 05:21 PM UTC· resolved Oct 01, 2026, 10:40 PM UTC

  1. investigating Oct 01, 2026, 05:21 PM UTC

    Some customers have reported issues using their signature pads in Clarity. We are investigating a fix.

  2. resolved Oct 01, 2026, 10:40 PM UTC

    The signature pad issue in New Clarity Interface has been resolved!

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Minor September 30, 2026 Login Issues 1h 11m Clarity Human Services

Started Sep 30, 2026, 08:48 PM UTC· resolved Sep 30, 2026, 09:59 PM UTC

  1. identified Sep 30, 2026, 08:48 PM UTC

    Some users may have issues logging into Clarity. Our authentication platform vendor has identified the problem and is working on a solution.

  2. resolved Sep 30, 2026, 09:59 PM UTC

    The issue is now resolved.

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Minor August 5, 2026 Intermittent Error Messages when running Clarity Reports 5h 5m Report Library

Started Aug 05, 2026, 10:45 PM UTC· resolved Aug 06, 2026, 03:50 AM UTC

  1. investigating Aug 05, 2026, 10:45 PM UTC

    Some customers are experiencing intermittent error messages when running Clarity Reports. Bitfocus engineers are investigating the issue at this time.

  2. monitoring Aug 05, 2026, 11:50 PM UTC

    Bitfocus engineers identified and fixed the issue. We are still monitoring the status until tonight to ensure that the issue has been resolved.

  3. resolved Aug 06, 2026, 03:50 AM UTC

    The issue has been resolved and reporting is operational.

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Minor July 23, 2026 Clarity Human Services Reporting Functionality Restored 1h 47m

Started Jul 23, 2026, 03:22 PM UTC· resolved Jul 23, 2026, 05:09 PM UTC

  1. monitoring Jul 23, 2026, 03:22 PM UTC

    Earlier today, some customers encountered the error "There was a problem with the request" when selecting reporting parameters, preventing reports from running successfully in Clarity Human Services. Our teams identified the root cause and have deployed a fix that has restored reporting functionality. We are currently monitoring the results.

  2. resolved Jul 23, 2026, 05:09 PM UTC

    We are marking this posting as resolved.

Read the full incident report →