Bitfocus incident

Login Issues

Resolved after 1 hour 11 minutes, affecting Clarity Human Services, on September 30, 2026.

identified Sep 30, 2026, 08:48 PM UTC

Some users may have issues logging into Clarity. Our authentication platform vendor has identified the problem and is working on a solution.

Started
Sep 30, 2026, 08:48 PM UTC
Resolved
Sep 30, 2026, 09:59 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 30, 2026, 08:48 PM UTC

Affected components

Clarity Human Services

Update timeline

  1. identified Sep 30, 2026, 08:48 PM UTC

    Some users may have issues logging into Clarity. Our authentication platform vendor has identified the problem and is working on a solution.

  2. resolved Sep 30, 2026, 09:59 PM UTC

    The issue is now resolved.

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