BigCommerce incident

Unable to Submit Quotes on B2B Ninja

Resolved after 33 minutes, on July 28, 2026.

monitoring Jul 28, 2026, 08:43 PM UTC

A fix has been implemented and we are continuing to monitor.

Started
Jul 28, 2026, 08:11 PM UTC
Resolved
Jul 28, 2026, 08:45 PM UTC
Duration
33m
Detected by Pingoru
Jul 28, 2026, 08:11 PM UTC

Update timeline

  1. investigating Jul 28, 2026, 08:11 PM UTC

    Commerce Engineers are investigating an issue that is preventing merchants from submitting quotes on B2B Ninja.

  2. monitoring Jul 28, 2026, 08:43 PM UTC

    A fix has been implemented and we are continuing to monitor.

  3. resolved Jul 28, 2026, 08:45 PM UTC

    This incident has been resolved.

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