BigCommerce incident

Issues with B2B Edition

Resolved after 4 hours 29 minutes, affecting B2B Edition - API, on July 6, 2026.

investigating Jul 06, 2026, 06:01 PM UTC

Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

Started
Jul 06, 2026, 06:01 PM UTC
Resolved
Jul 06, 2026, 10:31 PM UTC
Duration
4h 29m
Detected by Pingoru
Jul 06, 2026, 06:01 PM UTC

Affected components

B2B Edition - API

Update timeline

  1. investigating Jul 06, 2026, 06:01 PM UTC

    Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

  2. resolved Jul 06, 2026, 10:31 PM UTC

    This incident has been resolved.

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