BigCommerce incident

Storefront Availability Issues for Subset of AU Stores

Resolved after 22 minutes, affecting Storefront, on July 3, 2026.

monitoring Jul 03, 2026, 12:45 AM UTC

Commerce engineers have applied a fix and are monitoring the error rates

Affected components

Storefront

investigating Jul 03, 2026, 12:33 AM UTC

Commerce engineers are looking into increased error rate for subset of stores in AU.
monitoring Jul 03, 2026, 12:45 AM UTC

Commerce engineers have applied a fix and are monitoring the error rates
resolved Jul 03, 2026, 12:56 AM UTC

This incident has now been resolved.

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