BigCommerce incident
Search issues for some merchants using custom search integrations such as Klevu
Minor Vendor's status page →
Resolved after 1 hour 8 minutes, affecting Storefront, on June 24, 2026.
Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
Affected components
Storefront
Update timeline
- identified Jun 24, 2026, 07:50 PM UTC
Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
- resolved Jun 24, 2026, 08:58 PM UTC
This incident has been resolved.
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