BigCommerce incident

Payments with Authorize.net

Resolved after 12 minutes, affecting Checkout & Payment Processing, on December 22, 2025.

identified Dec 22, 2025, 03:51 PM UTC

The issue has been identified and a fix is being implemented.

Started
Dec 22, 2025, 03:43 PM UTC
Resolved
Dec 22, 2025, 03:55 PM UTC
Duration
12m
Detected by Pingoru
Dec 22, 2025, 03:43 PM UTC

Affected components

Checkout & Payment Processing

Update timeline

  1. investigating Dec 22, 2025, 03:43 PM UTC

    Commerce engineers are investigating reports of payment processing issues when using Authorize.net for a subset of stores

  2. identified Dec 22, 2025, 03:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 22, 2025, 03:55 PM UTC

    This incident has been resolved.

Your product runs on more than BigCommerce

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →