Resolved after 21 minutes, affecting B2B Edition - Dashboard, on January 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
B2B Edition - Dashboard
Update timeline
- investigating Jan 06, 2026, 05:38 PM UTC
Commerce engineers observed an intermittent issue with merchant login to B2B Merchant Dashboard. We are currently investigating the cause.
- investigating Jan 06, 2026, 05:41 PM UTC
We are continuing to investigate this issue.
- investigating Jan 06, 2026, 05:42 PM UTC
We are continuing to investigate this issue.
- identified Jan 06, 2026, 05:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 06, 2026, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 06, 2026, 06:00 PM UTC
This incident has been resolved.
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