BigCommerce incident

Storefront Search Issues for Subset of AU Stores

Resolved after 8 minutes, affecting Storefront, on June 18, 2026.

investigating Jun 18, 2026, 10:20 PM UTC

BigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.

Started: Jun 18, 2026, 10:20 PM UTC
Resolved: Jun 18, 2026, 10:29 PM UTC
Duration: 8m
Detected by Pingoru: Jun 18, 2026, 10:20 PM UTC

Affected components

Storefront

Update timeline

investigating Jun 18, 2026, 10:20 PM UTC

BigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.
resolved Jun 18, 2026, 10:29 PM UTC

This incident has been resolved.

Your product runs on more than BigCommerce

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.