BigCommerce incident

Issues changing currency on storefronts

Resolved after 1 hour 14 minutes, affecting Storefront, on June 16, 2026.

investigating Jun 16, 2026, 08:02 PM UTC

BigCommerce engineers are investigating this issue.

Started
Jun 16, 2026, 06:57 PM UTC
Resolved
Jun 16, 2026, 08:12 PM UTC
Duration
1h 14m
Detected by Pingoru
Jun 16, 2026, 06:57 PM UTC

Affected components

Storefront

Update timeline

  1. investigating Jun 16, 2026, 06:57 PM UTC

    BigCommerce engineers are investigating reports of issues with currency changes on storefronts.

  2. identified Jun 16, 2026, 07:32 PM UTC

    BigCommerce engineers have identified the issue and are working to resolve it.

  3. investigating Jun 16, 2026, 08:02 PM UTC

    BigCommerce engineers are investigating this issue.

  4. resolved Jun 16, 2026, 08:12 PM UTC

    A fix for this issue has been rolled out to all stores.

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