BigCommerce incident

Storefront Availability Issues for Small Subset of US Stores

Resolved on June 11, 2026.

resolved Jun 11, 2026, 09:25 PM UTC

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 21:30 UTC. Action was taken and error rates returned to normal at 21:47 UTC. All systems are fully operational.

Started
Jun 11, 2026, 08:30 PM UTC
Resolved
Jun 11, 2026, 08:30 PM UTC
Duration
–
Detected by Pingoru
Jun 11, 2026, 08:30 PM UTC

Update timeline

  1. resolved Jun 11, 2026, 09:25 PM UTC

    Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 21:30 UTC. Action was taken and error rates returned to normal at 21:47 UTC. All systems are fully operational.

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