BigCommerce incident

Merchants are unable to completely disable B2B for store

Resolved after 40 minutes, affecting B2B Edition - API, on May 28, 2026.

identified May 28, 2026, 07:38 PM UTC

The issue has been identified and a fix is being implemented.

Started
May 28, 2026, 06:58 PM UTC
Resolved
May 28, 2026, 07:38 PM UTC
Duration
40m
Detected by Pingoru
May 28, 2026, 06:58 PM UTC

Affected components

B2B Edition - API

Update timeline

  1. investigating May 28, 2026, 06:58 PM UTC

    Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are currently investigating.

  2. identified May 28, 2026, 07:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 28, 2026, 07:38 PM UTC

    This incident has been resolved.

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