Banxa Outage History

Banxa is up right now

Pingoru has recorded 26 incidents for Banxa: 22 in the last 12 months and 4 in the last 90 days.

Source: status.banxa.com

26incidents recorded

22last 12 months

4last 90 days

4 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Banxa in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	2	3 of 720 (0%)
May 2026	4	5 of 744 (1%)
June 2026	1	1 of 720 (0%)
July 2026	3	2 of 744 (0%)
August 2026	0	0 of 744 (0%)
September 2026	1	0 of 720 (0%)
October 2026	3	5 of 579 (1%)

Incidents, newest first

Minor October 24, 2026 Delayed Coin Delivery For Certain Coins 4h 10m Digital Currency Fulfilment

Started Oct 24, 2026, 11:49 AM UTC· resolved Oct 24, 2026, 03:59 PM UTC

investigating Oct 24, 2026, 11:49 AM UTC

We are currently experiencing delays in coin delivery for certain assets. Our team is actively investigating the situation and working to ensure all affected transactions are completed as soon as possible. Thank you for your patience, and we’ll provide updates as they become available.
identified Oct 24, 2026, 12:56 PM UTC

Our team is now working on implementing a fix. We will provide another update once the fix is fully deployed. Thank you for your patience.
identified Oct 24, 2026, 01:51 PM UTC

Our team is continuing to troubleshoot the issue. We are actively testing potential remediations to restore normal functionality as quickly as possible. The next update will be provided in as soon as new information is available.
monitoring Oct 24, 2026, 02:22 PM UTC

A fix has been implemented, and we are seeing a significant recovery across services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.
identified Oct 24, 2026, 03:21 PM UTC

An initial fix was deployed; however, we are still seeing intermittent issues. Our team has immediately escalated to the next phase of our recovery plan to address the remaining bottlenecks. Thank you for your patience, and we’ll provide updates as they become available.
monitoring Oct 24, 2026, 03:35 PM UTC

An additional fix has been implemented, and our team is actively monitoring to ensure full stability. We will provide further updates as progress is made. We apologize for the inconvenience and appreciate your patience.
resolved Oct 24, 2026, 03:59 PM UTC

This incident has been resolved. We appreciate your patience and understanding while our team worked to resolve this issue.

Read the full incident report →

Minor October 22, 2026 Elevated Errors Rates on API Services 32m API Services

Started Oct 22, 2026, 08:49 PM UTC· resolved Oct 22, 2026, 09:22 PM UTC

investigating Oct 22, 2026, 08:49 PM UTC

We are currently investigating reports of elevated error rates in our API services. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.
monitoring Oct 22, 2026, 09:20 PM UTC

We are seeing a significant recovery across all affected services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.
resolved Oct 22, 2026, 09:22 PM UTC

This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

Read the full incident report →

Minor October 20, 2026 Performance Degradation Issue 26m API Services

Started Oct 20, 2026, 02:42 AM UTC· resolved Oct 20, 2026, 03:08 AM UTC

investigating Oct 20, 2026, 02:42 AM UTC

We are aware of increase in errors and performance degradation of our API services and are actively investigating the issue. Our team is working to resolve this as quickly as possible. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.
identified Oct 20, 2026, 02:46 AM UTC

We have identified the root cause of the issue and our team is actively working on a resolution. Thank you for your patience.
monitoring Oct 20, 2026, 03:03 AM UTC

A fix has been implemented. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.
resolved Oct 20, 2026, 03:08 AM UTC

This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

Read the full incident report →

Minor September 21, 2026 Banxa.com Main Site Unreachable 20m API Services, Banxa Website

Started Sep 21, 2026, 01:01 AM UTC· resolved Sep 21, 2026, 01:22 AM UTC

investigating Sep 21, 2026, 01:01 AM UTC

We are currently investigating reports of access issues affecting banxa.com. Our team is actively looking into the root cause to restore access as quickly as possible. We will provide another update as soon as we have more information.
resolved Sep 21, 2026, 01:22 AM UTC

Access to banxa.com has been fully restored. All services are operating normally. We appreciate your patience while our team worked to resolve this issue.

Read the full incident report →

Minor July 23, 2026 API Services Outage 25m Identity Verification Service, API Services

Started Jul 23, 2026, 02:22 AM UTC· resolved Jul 23, 2026, 02:48 AM UTC

investigating Jul 23, 2026, 02:22 AM UTC

We are currently investigating reports of an outage in our API Services. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.
identified Jul 23, 2026, 02:30 AM UTC

We have identified the root cause of the issue and our team is actively working on a resolution. We expect services to begin recovering shortly and will provide another update once the fix is fully deployed. Thank you for your patience.
identified Jul 23, 2026, 02:42 AM UTC

The fix is still ongoing to fix the issue. Thank you for your patience.
monitoring Jul 23, 2026, 02:44 AM UTC

A fix has been implemented, and we are seeing recovery across all affected services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.
resolved Jul 23, 2026, 02:48 AM UTC

This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

Read the full incident report →

Minor July 10, 2026 Banxa Merchant Dashboard is Currently Inaccessible 6m Merchant Portal, API Services

Started Jul 10, 2026, 03:15 AM UTC· resolved Jul 10, 2026, 03:22 AM UTC

investigating Jul 10, 2026, 03:15 AM UTC

We are currently investigating reports of an issue affecting the Banxa Merchant Dashboard. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.
identified Jul 10, 2026, 03:20 AM UTC

We have identified the root cause of the issue affecting the Banxa Merchant Dashboard and our team is actively working on a resolution. Thank you for your patience.
resolved Jul 10, 2026, 03:22 AM UTC

This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.

Read the full incident report →

Minor June 4, 2026 Issues with Order Creation 1h 10m Identity Verification Service, Fiat Payment, Digital Currency Fulfilment, Merchant Portal and 5 more

Started Jun 04, 2026, 10:31 AM UTC· resolved Jun 04, 2026, 11:41 AM UTC

investigating Jun 04, 2026, 10:31 AM UTC

We are currently investigating an issue where order creation is failing for a subset of transactions. Some users may experience errors when attempting to place new orders. Our team has identified a potential cause and is actively preparing a fix to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide another update as soon as more information becomes available or the fix is deployed.
identified Jun 04, 2026, 11:01 AM UTC

The issue has been identified and a fix is being deployed.
monitoring Jun 04, 2026, 11:14 AM UTC

A fix has been successfully deployed, and our team is actively monitoring the results. We will provide a final update once we have confirmed full system stability.
resolved Jun 04, 2026, 11:41 AM UTC

The issue with order creation has been fully resolved, and all systems are operating normally. We have confirmed that order volume has returned to baseline levels across all partners. Thank you for your patience while we worked to resolve this matter.

Read the full incident report →

Minor May 26, 2026 Intermittent Failures on API Services 8m Fiat Payment, Digital Currency Fulfilment, API Services

Started May 26, 2026, 08:56 AM UTC· resolved May 26, 2026, 09:05 AM UTC

investigating May 26, 2026, 08:56 AM UTC

We are seeing intermittent failures for certain API responses. Our Team has already identified issues and taking steps to rectify them
monitoring May 26, 2026, 08:58 AM UTC

We have performed the fix and we are monitoring the results
resolved May 26, 2026, 09:05 AM UTC

The issue has been resolved.

Read the full incident report →

Minor May 7, 2026 Increased response times and intermittent failures 1h 57m API Services

Started May 07, 2026, 08:57 PM UTC· resolved May 07, 2026, 10:54 PM UTC

identified May 07, 2026, 08:57 PM UTC

We are seeing increased response times and intermittent failures for certain responses. Team has already identified issues and taking steps to rectify them
resolved May 07, 2026, 10:54 PM UTC

The issue has been resolved.

Read the full incident report →

Minor May 1, 2026 Elevated Response Times on some Endpoints 2h 29m API Services

Started May 01, 2026, 07:12 PM UTC· resolved May 01, 2026, 09:42 PM UTC

investigating May 01, 2026, 07:12 PM UTC

We have observed an increase in response times for certain endpoints and are actively investigating the issue.
identified May 01, 2026, 07:36 PM UTC

We have identified the issue and are working on a fix.
monitoring May 01, 2026, 07:49 PM UTC

We have deployed a fix and we are monitoring the results.
monitoring May 01, 2026, 08:39 PM UTC

We are still monitoring the results.
monitoring May 01, 2026, 09:05 PM UTC

We are still continuing with the monitoring of results.
resolved May 01, 2026, 09:42 PM UTC

We observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored.

Read the full incident report →

Minor April 14, 2026 Performance Degradation Issues 2h 45m API Services

Started Apr 14, 2026, 02:52 AM UTC· resolved Apr 14, 2026, 05:38 AM UTC

investigating Apr 14, 2026, 02:52 AM UTC

We’re currently investigating an issue that appears to be occasionally affecting the loading of certain pages. Our team is actively looking into the root cause and will provide updates as more information becomes available.
monitoring Apr 14, 2026, 03:41 AM UTC

We have deployed a fix and we are monitoring the results.
monitoring Apr 14, 2026, 04:27 AM UTC

We are still monitoring the results from the recent fix. We will provide updates as more information becomes available.
resolved Apr 14, 2026, 05:38 AM UTC

Our systems have fully recovered, and the performance issues have been resolved. We are now seeing normal operation across all services. Thank you for your patience while we worked to address this.