Resolved after 6 minutes, affecting Merchant Portal and API Services, on July 10, 2026.
This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.
Affected components
Update timeline
- investigating Jul 10, 2026, 03:15 AM UTC
We are currently investigating reports of an issue affecting the Banxa Merchant Dashboard. Our team is actively diagnosing the root cause, and we will provide an update as soon as more information is available.
- identified Jul 10, 2026, 03:20 AM UTC
We have identified the root cause of the issue affecting the Banxa Merchant Dashboard and our team is actively working on a resolution. Thank you for your patience.
- resolved Jul 10, 2026, 03:22 AM UTC
This incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this issue.
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