Delayed Coin Delivery For Certain Coins

Update timeline

1. investigating Oct 24, 2026, 11:49 AM UTC

   We are currently experiencing delays in coin delivery for certain assets. Our team is actively investigating the situation and working to ensure all affected transactions are completed as soon as possible. Thank you for your patience, and we’ll provide updates as they become available.

2. identified Oct 24, 2026, 12:56 PM UTC

   Our team is now working on implementing a fix. We will provide another update once the fix is fully deployed. Thank you for your patience.

3. identified Oct 24, 2026, 01:51 PM UTC

   Our team is continuing to troubleshoot the issue. We are actively testing potential remediations to restore normal functionality as quickly as possible. The next update will be provided in as soon as new information is available.

4. monitoring Oct 24, 2026, 02:22 PM UTC

   A fix has been implemented, and we are seeing a significant recovery across services. We are closely monitoring our systems and performance metrics to ensure full platform stability. We will provide a final update once we are confident the issue is completely resolved.

5. identified Oct 24, 2026, 03:21 PM UTC

   An initial fix was deployed; however, we are still seeing intermittent issues. Our team has immediately escalated to the next phase of our recovery plan to address the remaining bottlenecks. Thank you for your patience, and we’ll provide updates as they become available.

6. monitoring Oct 24, 2026, 03:35 PM UTC

   An additional fix has been implemented, and our team is actively monitoring to ensure full stability. We will provide further updates as progress is made. We apologize for the inconvenience and appreciate your patience.

7. resolved Oct 24, 2026, 03:59 PM UTC

   This incident has been resolved. We appreciate your patience and understanding while our team worked to resolve this issue.