Banxa incident

Elevated Response Times on some Endpoints

Resolved after 2 hours 29 minutes, affecting API Services, on May 1, 2026.

resolved May 01, 2026, 09:42 PM UTC

We observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored.

Started
May 01, 2026, 07:12 PM UTC
Resolved
May 01, 2026, 09:42 PM UTC
Duration
2h 29m
Detected by Pingoru
May 01, 2026, 07:12 PM UTC

Affected components

API Services

Update timeline

  1. investigating May 01, 2026, 07:12 PM UTC

    We have observed an increase in response times for certain endpoints and are actively investigating the issue.

  2. identified May 01, 2026, 07:36 PM UTC

    We have identified the issue and are working on a fix.

  3. monitoring May 01, 2026, 07:49 PM UTC

    We have deployed a fix and we are monitoring the results.

  4. monitoring May 01, 2026, 08:39 PM UTC

    We are still monitoring the results.

  5. monitoring May 01, 2026, 09:05 PM UTC

    We are still continuing with the monitoring of results.

  6. resolved May 01, 2026, 09:42 PM UTC

    We observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored.

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