Axinom incident
Encoding Service (US region): new job submissions temporarily unavailable
Resolved on October 19, 2026.
On October 19, 2026, between 12:33 and 13:32 UTC (08:33-09:32 EDT; 59 minutes), the Encoding Service in the US region did not accept new encoding job requests because of a configuration issue. Jobs already in progress were not affected. The issue has been resolved and the service is operating normally; any job requests rejected during this window can be resubmitted.
Update timeline
- resolved Oct 19, 2026, 12:33 PM UTC
On October 19, 2026, between 12:33 and 13:32 UTC (08:33-09:32 EDT; 59 minutes), the Encoding Service in the US region did not accept new encoding job requests because of a configuration issue. Jobs already in progress were not affected. The issue has been resolved and the service is operating normally; any job requests rejected during this window can be resubmitted.
- resolved Oct 19, 2026, 12:33 PM UTC
On October 19, 2026, between 12:33 and 13:32 UTC (08:33-09:32 EDT; 59 minutes), the Encoding Service in the US region did not accept new encoding job requests because of a configuration issue. Jobs already in progress were not affected. The issue has been resolved and the service is operating normally; any job requests rejected during this window can be resubmitted.
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