Resolved after 1 hour 40 minutes, affecting aXcelerate Production, on November 17, 2024.
After monitoring, there have been no further issues with emails being sent from aXcelerate this morning. We thank you for your patience in this issue.
Affected components
Update timeline
- investigating Nov 17, 2024, 10:01 PM UTC
We have been made aware of an issue with emails not being sent from aXcelerate. Our team are investigating this as a matter of priority. Further updates will be provided here.
- monitoring Nov 17, 2024, 10:42 PM UTC
After investigation, our team have implemented a fix and emails are now sending as expected. We will continue to monitor for the morning.
- resolved Nov 17, 2024, 11:42 PM UTC
After monitoring, there have been no further issues with emails being sent from aXcelerate this morning. We thank you for your patience in this issue.
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