aXcelerate incident

System slowness detected - Kirra cluster

Resolved after 34 minutes, affecting aXcelerate Production, on October 13, 2026.

resolved Oct 13, 2026, 02:08 AM UTC

We are pleased to announce that the server issues experienced earlier have been resolved.

Started
Oct 13, 2026, 01:34 AM UTC
Resolved
Oct 13, 2026, 02:08 AM UTC
Duration
34m
Detected by Pingoru
Oct 13, 2026, 01:34 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating Oct 13, 2026, 01:34 AM UTC

    We have detected slower than expected system performance on the Kirra cluster and are currently in the process of investigating.

  2. monitoring Oct 13, 2026, 01:51 AM UTC

    We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

  3. resolved Oct 13, 2026, 02:08 AM UTC

    We are pleased to announce that the server issues experienced earlier have been resolved.

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