aXcelerate incident

System slowness detected - Snapper

Resolved after 25 minutes, affecting aXcelerate Production, on September 14, 2026.

resolved Sep 14, 2026, 01:24 AM UTC

We are pleased to announce that the server issues experienced earlier have been resolved.

Started
Sep 14, 2026, 12:59 AM UTC
Resolved
Sep 14, 2026, 01:24 AM UTC
Duration
25m
Detected by Pingoru
Sep 14, 2026, 12:59 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating Sep 14, 2026, 12:59 AM UTC

    We have detected slower than expected system performance and are currently in the process of investigating.

  2. monitoring Sep 14, 2026, 01:12 AM UTC

    We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

  3. resolved Sep 14, 2026, 01:24 AM UTC

    We are pleased to announce that the server issues experienced earlier have been resolved.

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