aXcelerate incident

Display rendering issue

Resolved after 1 hour 9 minutes, affecting aXcelerate Production, on December 11, 2024.

resolved Dec 11, 2024, 08:10 AM UTC

We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

Started
Dec 11, 2024, 07:01 AM UTC
Resolved
Dec 11, 2024, 08:10 AM UTC
Duration
1h 9m
Detected by Pingoru
Dec 11, 2024, 07:01 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating Dec 11, 2024, 07:01 AM UTC

    We are aware of an issue affecting the rendering of the navigation menu and other items within the platform. This is currently being investigated as a matter of urgency. We will provide further updates as they become available.

  2. monitoring Dec 11, 2024, 07:50 AM UTC

    A fix for the rendering issue has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2024, 08:10 AM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.

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