aXcelerate incident

eWAY Transactions

Resolved after 1 hour 31 minutes, affecting External Integration, on March 27, 2025.

monitoring Mar 27, 2025, 02:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 27, 2025, 01:39 AM UTC
Resolved
Mar 27, 2025, 03:10 AM UTC
Duration
1h 31m
Detected by Pingoru
Mar 27, 2025, 01:39 AM UTC

Affected components

External Integration

Update timeline

  1. identified Mar 27, 2025, 01:39 AM UTC

    We are aware of a current issue with payment integrations with eWAY caused by an upstream provider. If you are experiencing any issues with eWAY transactions, we recommend contacting eWAY for further assistance. Further information can be found on eWAYs status page: https://status.eway.com.au/

  2. monitoring Mar 27, 2025, 02:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 27, 2025, 03:10 AM UTC

    This incident has been resolved.

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