aXcelerate incident

Online Assessments Issue

Minor Vendor's status page →

Resolved after 15 minutes, affecting aXcelerate Production, on April 30, 2025.

resolved Apr 30, 2025, 07:00 AM UTC

We are pleased to announce that the server issues experienced earlier have been resolved.

Started
Apr 30, 2025, 06:44 AM UTC
Resolved
Apr 30, 2025, 07:00 AM UTC
Duration
15m
Detected by Pingoru
Apr 30, 2025, 06:44 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating Apr 30, 2025, 06:44 AM UTC

    We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.

  2. monitoring Apr 30, 2025, 06:51 AM UTC

    We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

  3. resolved Apr 30, 2025, 07:00 AM UTC

    We are pleased to announce that the server issues experienced earlier have been resolved.

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