Resolved after 5 hours 22 minutes, affecting Expense Audit and Invoice Processing, on October 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 28, 2025, 07:50 PM UTC
Users may be unable to log in to AppZen and are getting logged out automatically.
- investigating Oct 28, 2025, 08:02 PM UTC
We are investigating the issue and will keep updating the progress. Apologies for the inconvenience caused.
- investigating Oct 28, 2025, 08:05 PM UTC
We are continuing to investigate this issue.
- investigating Oct 28, 2025, 08:30 PM UTC
We are continuing to investigate this issue.
- investigating Oct 28, 2025, 09:50 PM UTC
We are still investigating the issue on the highest priority and working to resolve it as soon as possible. Our sincere apologies for the inconvenience, and thank you for your continued patience.
- monitoring Oct 28, 2025, 11:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2025, 01:13 AM UTC
This incident has been resolved.
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