AppZen incident

Appzen EA & AAP : Latency in actioning reports or processing invoices

Resolved after 4 hours 9 minutes, affecting Expense Audit and Invoice Processing, on March 2, 2026.

monitoring Mar 02, 2026, 01:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 02, 2026, 11:42 AM UTC
Resolved
Mar 02, 2026, 03:51 PM UTC
Duration
4h 9m
Detected by Pingoru
Mar 02, 2026, 11:42 AM UTC

Affected components

Expense AuditInvoice Processing

Update timeline

  1. investigating Mar 02, 2026, 11:42 AM UTC

    We have identified an issue where users may be unable to action reports or invoices in Appzen due to increased latency. The team is actively working on the issue and will share updates as more information becomes available.

  2. investigating Mar 02, 2026, 12:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 02, 2026, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2026, 03:51 PM UTC

    This incident has been resolved.

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