AppZen incident

Concur Integration Issue Across Multiple Customers - Affecting Expense report ingestion to Appzen

Resolved after 13 hours 33 minutes, affecting Expense Audit, on June 27, 2025.

investigating Jun 27, 2025, 10:21 AM UTC

We are continuing to investigate this issue.

Started
Jun 27, 2025, 07:00 AM UTC
Resolved
Jun 27, 2025, 08:34 PM UTC
Duration
13h 33m
Detected by Pingoru
Jun 27, 2025, 07:00 AM UTC

Affected components

Expense Audit

Update timeline

  1. investigating Jun 27, 2025, 10:19 AM UTC

    We are currently observing an integration issue with Concur that appears to be impacting multiple customers. Due to this issue, Expense reports may not be ingested in Appzen. We are actively monitoring the situation and will keep you informed as we receive further updates from Concur. For real-time updates on the Concur outage, please refer to Concur’s status page: https://open.concur.com/?data-center=us2 Thank you for your patience and understanding.

  2. investigating Jun 27, 2025, 10:21 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 27, 2025, 08:34 PM UTC

    This incident has been resolved.

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