AppZen incident
All Expense Audit Customers: Issue with Rejection Comment Templates Not Displaying Properly
Resolved after 3 hours 17 minutes, affecting Expense Audit, on July 9, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Jul 09, 2025, 06:32 AM UTC
Impact: All Expense Audit Customers Incident Description: We are currently investigating an issue where auditors are unable to retrieve rejection comment templates after selecting them. Instead of displaying the expected message, the UI is returning [object Object]. We understand the impact this may have on workflow and apologise for the inconvenience. Our Engineering team is actively working to identify the root cause and implement a fix. Further updates will be shared as we make progress.
- investigating Jul 09, 2025, 06:33 AM UTC
We are continuing to investigate this issue.
- investigating Jul 09, 2025, 06:48 AM UTC
We are continuing to investigate this issue.
- resolved Jul 09, 2025, 09:50 AM UTC
This incident has been resolved.
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