AppZen incident
Expense Audit : Unable to action (approve/ Reject) reports in Appzen
Resolved after 56 minutes, affecting Expense Audit, on September 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 08, 2025, 10:49 AM UTC
We have identified an incident which may be affecting some of our customers wherein the users are unable to approve or reject reports in Appzen with below error: 'Encountered an error when actioning report' Our team is actively investigating and working to resolve the issue. We will share updates as they become available. We sincerely apologize for the inconvenience and appreciate your patience.
- identified Sep 08, 2025, 10:58 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 08, 2025, 11:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2025, 11:45 AM UTC
This incident has been resolved.
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